info 7-Day Rescheduling & Payment Inquiries

Course Rescheduling & Refund Request Form

Submit a formal request to reschedule your intake, request a course transfer, report duplicate payment, or inquire about course fees in accordance with our Refund & Rescheduling Policy.

person Student Information

category Request Classification

Note: No refunds are available, except strictly when they apply to the terms in the Refund & Rescheduling Policy rules. Rescheduling to a future class is eligible within 7 days of payment.

receipt_long Course & Payment Details

e.g. HFI-2609-XXXX (from your email)

description Explanation & Supporting Documents

Provide detailed context regarding your schedule change or inquiry.
Attach payment receipt, medical letter, or employer schedule note (PDF, PNG, JPG).
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Processing Timeline

2 to 3 Business Days

Upon submission, a tracking reference will be generated and emailed to you. The admissions and academic committee reviews each request individually.

✓ Instant email acknowledgement
✓ Verification of fee records
✓ Phone or WhatsApp consultation

support_agent Admissions Help Desk

Have an urgent question regarding an upcoming class or payment? Talk directly to our admissions advisors:

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Habib Fitness Institute

Admissions Support Desk

📍 Parklands, Nairobi, Kenya